Amanda Stettner

4601 Park Commons Dr. #202, St. Louis Park MN 55416

mandy.stettner@gmail.com 612.850.2994

 

SUMMARY

Project Coordinator with 14 years of experience including business and project management/coordination.  I have provided hardware and software vendor management, resource coordination, tracking, quoting, data analysis and reporting, and conducted daily production meetings.  I have extensive experience in Microsoft Excel (including pivot tables), Access, PowerPoint, Word, SharePoint, Microsoft Great Plains/Dynamics and IBM Lotus Notes, and AR/AP accounting, budget planning, reporting, and maintaining expenses. 

In my most recently role as a Project Coordinator at Datatrend Technologies Technology Infrastructure Solutions (TIS) Division I provided hardware and software vendor management for primary distributors and other suppliers/vendors/resources, and simultaneously managed multiple opportunities and client projects including international.  I have worked with top IT manufacturers, distributors, ISR, ISV, OEM, and end users

 

ACCOMPLISHMENTS

·   Coordinated and managed the deployment of multiple projects ranging from 500K to 5M+ for ISR/ISV and OEM clients as point of contact between architects, engineers, distributors, manufacturers, sales, accounting, shipping, deployment, third party contractors and end users. (Datatrend Technologies)

·   Successfully built a business from the ground up with two partners, expanding the original location after two years of operating and created a second location, which is running just as successfully today. First year’s revenue totaling 300K with a twofold increase each year after for a revenue of over 1M in less than four years. (Italian Tan/Fratelli Inc.)

·   Worked with lenders and managers to create and maintain a Renovation department specifically tasked to FHA and Conventional Renovation products from Wells Fargo (Rels Valuation)

·   Within first year of entering real estate business, increased sale two fold from prior year, which was above sales goal, and each year maintained consecutive sales goals. (Re/Max Results)

 

SOFTWARE PROFICIENCIES

·   QuickBooks, Adobe Illustrator, Photoshop, Lotus Notes, Microsoft Great Plains/Dynamics, Crystal Reports, and Windows and Mac operating systems.

·   Microsoft 365, Word, Excel, Access, PowerPoint, Outlook, and SharePoint.

 

PROFESSIONAL EXPERIENCE

Datatrend Technologies      

Project Coordinator – Technology Infrastructure Solutions (TIS) Division                                                                      12/2014 – Present                        

·   Provided Hardware and Software Vendor Management for primary distributors and any other suppliers/vendors

·   Managed multiple opportunities and client projects simultaneously

·   Worked with international vendors, on/offshore resources, and customers/end users; international scope included Canada, Chili, Mexico, UK, France, and Australia

·   Managed/coordinated the execution of the sale after the receipt of a customer purchase order or other signed contract or purchase agreement

·   Gathered, tracked, and reconciled project costs to produce accurate financial reporting

·   Provided Inventory Management including tracking, quoting and reporting

·   Conducted and participated in daily production meetings sales and other required meetings as necessary to provide order status review

·   Assisted with escalation and resolution of issues with distributors, manufacturers and partners

·   Actively communicated with the customer via phone and e-mail to keep customer informed and up-to-date on status of orders, issues and/or service engagements

·   Worked closely with assigned sales representative and customers, and expanded knowledge of end solution portfolio; consulting, services, infrastructure implementation, support and financing. 

·   Created and conducted proposal presentations

·   Provided timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin

·   Used SharePoint as repository containing information such as proposals and configurations for remote architects, engineers and sales reps. Also use SharePoint for company updates with deal registration and client records

 

RE/MAX Results

Project Coordinator/Business Manager                                                                                              

02/2011 – 12/2014

·   Oversaw entire transactions maintaining movement from the initial offer to closing 

·   Independently supported two agents needs simultaneously 

·   Main point of contact for customers’ inquiries about home, leasing and remodeling files

·   Resolved transaction issues as they arose and acting proactive to foreseen issues prior to development 

·   General bookkeeping including payroll, invoices, credit card transactions and collection of escrow monies, reporting 

·   Maintained relationships with clients, lenders, appraisers and brokers regarding sales progress, updating weekly

·   Resolved technical issues and supported within the office and remote office location including maintenance and repair  

 

Rels Valuation

Customer Care Specialist/Resource Coordinator

01/2009 – 02/2011

·   Promoted to Customer Care Specialist; acted as liaison between Fielded and investigated product delay issues, presented recommendations to management and facilitated issue resolution 

·   Created and disseminated weekly productivity reports to management team to improve resource allocation efficiency 

·   Conducted onboard training for employees and provided continue support and guidance to up to 20 team members 

·   Identified workflow needs and allocated resources to maintain productivity levels

Appraisal Placement Analysis 

·   Developed and maintained FHA appraisal placement certification, training materials and organization of documentation for regulatory auditing, compiled and developed guideline materials across multiple lending branches 

·   Supported appraisal managers, appraiser and lenders in services of residential and mixed use properties 

·   Developed and maintained relationships between brokers, appraiser, other departments and management

 

Fratelli, Inc. d.b.a. Italian Tan

Project Manager/Co-founder                                                                                                   

01/2002 – 12/2008

·   Developed budgets based on productivity and market trends to increase sale while maintaining expenses 

·   Recruited, trained, scheduled, coached, disciplined enforcing policy and procedures, monitored, directed sales expectations, reviewed and developed compensation structure for staff 

·   Designed advertising and marketing within email and Internet venues 

·   Performed bookkeeping and activities including accounts receivable and payable, budget planning and reporting 

·   Resolved technical issues within the office as well as regular equipment maintenance and repair

·   Worked with city/county zoning and regulations including permits and compliance such as for construction, OSHA requirements, proper land use, and signage

 

EDUCATION

University of La Crosse, Wisconsin                                             

06/2000 – 12/2001

 

REFERENCES

·   Datatrend Technologies – Thomas Harris – Senior Sales Executive – 612.747.8824

·   Datatrend Technologies – Steve Schmidt – Senior Sales Executive – 612.987.1936

·   Datatrend Technologies – Nicholas Sheridan – Lead Project Engineer – 763.318.7606

·   Re/Max Results – Wade Ryan – Real Estate Agent – 651.442.3860

·   Re/Max Results – John Wichmann – Real Estate Agent – 612.309.4749

·   Rels Valuation – Ira Sims – Appraisal Analyst Manager – 612.501.7477

·   Rels Valuation – David Anderson – Customer Care Manager – 612.987.6296

·   Fratelli Inc/Italian Tan – Leonardo Naji – Co-Founder/Active CEO – 612.251.956